When opening the Dermloop Capture app and scanning the QR code, the app will have you sign in using either a dermloop.us or dermloop.io domain. If you are in the US and the domain says .io, the regional settings on your iPhone must be changed to the United States and vice versa. Here's how.
Regional settings (from US to DK or vice versa)
Steps:
Open Settings: Tap the "Settings" app icon on your iPhone's home screen.
Navigate to General: Scroll down and tap "General."
Select Language & Region: Tap "Language & Region."
Change Region: Tap "Region."
Choose Your Region: From the list, select either "United States" or "Denmark" as appropriate for your Dermloop account.
Confirm Restart (if prompted): Your iPhone may prompt you to confirm the change. Tap "Continue" or "Restart" if necessary. The iPhone will briefly restart to apply the new regional settings.
Once your iPhone has restarted, your Dermloop Capture app will now align with the selected regional settings, ensuring proper connectivity with your Dermloop account.
Beyond the essential regional settings, adjusting your iPhone 11's keyboard and auto-lock duration can significantly improve your experience with Dermloop Capture, especially during patient interactions.
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Other settings may have been set up incorrectly by mistake. Te following are the most crucial other than the regional lsettings.
Ensure English Keyboard is Active
Having the English keyboard active is recommended for consistent data entry within Dermloop.
Open Settings: Tap the "Settings" app icon.
Navigate to General: Scroll down and tap "General."
Select Keyboard: Tap "Keyboard."
Tap Keyboards: At the top of the screen, tap "Keyboards."
Add New Keyboard (if needed): If "English (US)" or "English (UK)" isn't listed, tap "Add New Keyboard..."and select your preferred English keyboard from the list.
Remove Unnecessary Keyboards (optional): To remove a keyboard, tap "Edit" in the top right corner, then tap the red minus circle next to the keyboard you wish to remove, and tap "Delete."
Reorder Keyboards (optional): To prioritize an English keyboard, tap and hold the three horizontal lines next to the English keyboard and drag it to the top of the list.
Adjust Screen Auto-Lock to 5 Minutes
Extending the screen's auto-lock time prevents the device from dimming or locking during patient interactions, greatly improving the user experience.
Open Settings: Tap the "Settings" app icon.
Navigate to Display & Brightness: Scroll down and tap "Display & Brightness."
Select Auto-Lock: Tap "Auto-Lock."
Set to 5 Minutes: Select "5 Minutes" from the options.
