Melatech Support Articles

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Easy login using QR code and face recognition

One DermKit can be shared with multiple users, but signing in manually can be a hassle. Learn to use the QR code to sign in on a DermKit and automate the process.

Getting started

How to use DermLoop Capture as a dermoscope without submitting an eConsult

The DermLoop Capture app can be used as a dermoscope preview without logging in.

Getting started

Advanced Settings

Dermloop.io vs dermloop.us

Is the iPhone trying to sing into dermloop.io instead of dermloop.us or vice versa?

Troubleshooting